Legal

Terms of Service

Last updated: August 9, 2026 · Includes Refund Policy

1. Acceptance of These Terms

These Terms of Service ("Terms") are an agreement between you and ARTVENTORY ("we," "us," "our"), operated by Drew Davis Fine Art. By downloading, installing, purchasing, or using the ARTVENTORY application or this website (together, the "Service"), you agree to these Terms. If you do not agree, do not use the Service. You must be at least 18 years old to purchase.

2. The Service

ARTVENTORY is a desktop and mobile application that helps artists organize artwork files, generate AI-assisted descriptions and pricing suggestions, manage inventory, customers, and sales, and prepare ready-to-list export files for e-commerce platforms — currently Shopify, Wix, Squarespace, and Artsy. AI processing is metered in credits: one credit processes one artwork.

3. License

We grant you a limited, non-exclusive, non-transferable, revocable license to install and use ARTVENTORY for your own art business. You may not resell, sublicense, share license keys, reverse-engineer, or use the Service to operate a competing product. The software is licensed to you by ARTVENTORY even where your purchase is transacted through our merchant of record.

4. Payments & Merchant of Record

All orders are processed by Lemon Squeezy, LLC, our merchant of record, who handles payment processing, sales tax/VAT, invoicing, license key delivery, and refunds. Your purchase is also subject to the Lemon Squeezy Buyer Terms. We never receive or store your payment card details.

5. Free Trial

New users receive a free trial of 15 credits with full features. During the trial you can export up to 5 distinct artworks to any supported store; re-exporting those same pieces is unlimited. No payment method is required to start a trial. One trial per person.

6. Credits

  • Credit packs are prepaid software usage credits valid for 12 months from purchase, after which unused credits expire.
  • Subscription credits refresh on each billing date and do not roll over to the next month.
  • Credit packs stack with an active subscription; subscription credits are consumed first.
  • One credit processes one artwork through the AI pipeline (description, tags, and image analysis); Higher Quality (two-pass) processing uses two credits per artwork. Each processing run consumes credits — choosing to re-process an artwork later consumes another credit.
  • Credits are non-transferable, have no cash value, and cannot be redeemed for money except as required by law or under our Refund Policy below.

7. Subscriptions & Cancellation

Subscriptions renew automatically each month or year until cancelled. You can cancel anytime via the Lemon Squeezy customer portal linked in your receipt email; to avoid the next charge, cancel at least 48 hours before your renewal date. After cancellation you keep access through the end of the period you have paid for. Credit packs you purchased remain valid for their full 12-month window regardless of subscription status.

8. Refund Policy

  • If ARTVENTORY isn't working out, ask us within 30 days of your purchase and we will refund it in full. There is no usage test — it does not matter how many credits you have spent.
  • Refunds are processed by Lemon Squeezy to your original payment method, typically within 5–10 business days.
  • Lemon Squeezy, as merchant of record, also reserves the right to refund any purchase within 60 days at its discretion.
  • Statutory withdrawal and consumer rights in your jurisdiction (including the EU and UK) are unaffected and honored through Lemon Squeezy.

To request a refund, email support@artventory.app with your order number.

9. AI-Generated Content

Descriptions, tags, and pricing suggestions are generated using third-party AI services, including OpenAI and Google Cloud Vision. AI output can be inaccurate, incomplete, or unsuitable for your purposes. Pricing suggestions are informational starting points, not professional appraisal or valuation advice. You are responsible for reviewing and approving all AI-generated content before publishing or relying on it. As between you and us, you own the outputs generated from your artwork.

10. Your Data

You retain full ownership of your artwork images, inventory data, customer records, and generated content. When you use an ARTVENTORY account, your inventory is stored on our systems — including inventory, sales, and customer records — as described in the Privacy Policy. You can connect your own Google Sheet as an optional backup copy. You can delete your account and everything stored in it at any time from inside the ARTVENTORY phone app, or by emailing support@artventory.app if you use only the desktop app; see Deleting Your Account in the Privacy Policy for exactly what is removed. You are responsible for keeping your own backups of your files.

11. Third-Party Services

The Service depends on third-party platforms — including Google (Sheets, Cloud Vision), OpenAI, Dropbox, Supabase (our database and authentication provider), Lemon Squeezy (our merchant of record), and the e-commerce platforms you export to. We do not control these services and are not responsible for their availability, pricing, or changes to their APIs. If a third-party change materially breaks a feature, we will make reasonable efforts to restore or replace it.

12. Acceptable Use

You agree not to use the Service to process content you do not have rights to, to violate any law, to probe or disrupt our systems, to abuse the credit system or free trial, or to develop a competing dataset or product from our outputs.

13. Intellectual Property

The ARTVENTORY application, brand, logo, and website are our intellectual property. Your artwork and your data are yours. Nothing in these Terms transfers ownership in either direction.

14. Warranty Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

15. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill.

16. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach of these Terms. Sections that by their nature should survive (including 9, 10, 13–15) survive termination.

17. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in California, except where your local consumer law provides otherwise.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced on this page with an updated date, and by email for active subscribers, before they take effect. Continued use after changes take effect constitutes acceptance.

19. Contact

Questions about these Terms or refunds: support@artventory.app.